Reputation Management

KodeDigi helps your brand by ensuring consumers view your business more favourably and are therefore more likely to engage with you. KodeDigi helps to grow your online reputation effectively by monitoring and acting across multiple channels.

After all, 77% of consumers read reviews when they're browsing local businesses. 79% of consumers expect brands to respond within 24 hours after reaching out on social media. There are so many channels where people talk about your brand, it can be tough to listen and respond to all of it. KodeDigi use various tools and strategies to protect your brand reputation.

Brand safety is often connected to brand reputation management and we at KodeDigi manage your production practices, sustainability, or other concerns that can impact reputation. Brand safety goes both ways. KodeDigi protects your business from outside sources that tends to harm and also protects your customers from malicious business practice that may affect them or cause them to lose money and protection from this can in turn help in growing your brand reputation.

Customers are biggest asset and it's really critical to take those needs very seriously by responding in a timely manner and communicating with them effectively. KodeDigi protects your online reputation by focusing:

• all your owned channels show your current imagery, messaging, and values.
• all online information about your business is up-to-date and consistent.
• Using precise language on your website to outline your company's trademarks and set guidelines.
• Cultivating a positive user experience, start to finish.
• Listening to customer feedback and respond to negative feedback with helpful, actionable solutions when possible.

Reputation management is a continuous process. For a powerful and positive business and brand reputation KodeDigi use the below Reputation management plan your brand and make adjustment based on your brand requirement

1. Research, monitor, and audit your reputation.
2. Create reactive and proactive management strategies.
3. Develop a tone guide for responding to comments.
4. Communicate the plan to your organization.
5. Take action based on comments, feedback, and reviews.
6. Constantly practice steps one, two, and three.
7. Track your brands results.